Returns & Exchanges

At SweetLeaf, we strive for 100% satisfaction with every delicious bite; however, due to the perishable nature of our products, we offer replacements or store credit for items that arrive damaged or incorrect. Please contact our support team within 48 hours of delivery to initiate a claim for any quality concerns.

Return Process

• 1.
  Document the Issue

  Take clear photographs of the product and the original packaging, highlighting any damage or discrepancies you have encountered.

• 2.
  Contact Support

  Email our customer care team at support@sweetleaf.com with your order number and the photos attached to start your claim.

• 3.
  Quality Review

  Our culinary quality assurance team will review your request within 24 business hours to determine the best resolution.

• 4.
  Receive Resolution

  Once approved, we will immediately process a replacement shipment or issue a store credit to your account for future sweet treats.